ST
Sunny T

1 reviews | Active since Feb 2011

24 Jun 2016, 07:21

******* on debit

<p>in may, telkom decidaed that on the 30th they will debit my account, while the month was ending on the 31st of may 2016.</p> <p> this is a dsl account and they are coming with a bull**** story that my dsl account was in collection and that was never the case.</p> <p>And now they expect me to pay an amount of about R300 for missing a debit which was a ***** up on they are part, cause on the 31st I even did an eft after their ***** up. Now i sent a message to telkom on facebook with my displeasure, regarding the service they have done, and they are still investigating while i will not be paying for the ***** up that telkom have done.</p>

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Replies (1)
Telkom
Telkom's reply26 Jun 2016, 08:53
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***.

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team

Best regards,