EM
Eulender M

1 reviews | Active since Jul 2018

20 Jul 2018, 17:33

Rip-off from Telkom

Good day.

Iv been a Telkom user for 11months now, always bought 1gig to last me for a week/2... yesterday 19/07/18 I bought a gig and it was depleted just from checking my WhatsApp messages. Today(20/07/18) I bought a gig, after switching on my data 501mb disappeared. My background apps are off. So I don’t know what’s the problem because your consultants at the call Centre are not giving me a solution. This is a rip-off. I only moved to this network because I found it reasonable. Now you are making my life hell!!!

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Replies (1)
Telkom
Telkom's reply24 Jul 2018, 11:45
Official

Hi eulender-mabaso,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

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Regards
Garreth
Telkom Social Media Team

Best regards,