******* by Telkom

I paid my account earlier at the end of October as i have been doing for months now. This spdcufic month after having a Nil balance they decide to process the debit order which was not authorised by the bank. I am now sitting with an extra amount if over R200 charged by Telkom and another R150 charged by the bank. Today i contacted them to change my bank details as apparently a debit order is compulsory only to be told that i will be billed another R200 odd as tge bdbit order will only chsnge in January. This is absolutely ridiculous. Any other conpany you call changes your debit order details immediately with no fuss. Telkom you are a rip and your service is shocking, you will be losing a client who has been with you for many years now.