******* by Telkom

Good Day<br> <br> It's now almost 9 months and nothing has been resolved regarding the drop in got the Internet during the evenings.<br> <br> We are paying for a facility that can't be used then why should we continuing paying ???<br> <br> Calls were logged numerous times advising them of the issue and one hardly get proper if not any feedback on the issue. The ADSL line drops or hangs during peak times like every evening around 7pm we can never continue doing our work as the line is hanging or no connection available.<br> <br> I feel this is a total ******* as Telkom has not upgraded their infra structure and we as customers are now bearing the poor results... Then why bill us for this ????<br> <br> I was told that I am on a imax 3 line and it's the highest at present that one could have, but I fail to understand this ...<br> <br> Please I require a solution to this ongoing problem as why should you then be charging me for this facility which you can't provide to your customers ???