******* by Telkom

<p>I have had the data contract with telkom for a good 5 years until July when telkom called me and informed me that my contract was due for an upgrade and I would get a new wireless device . I advise the selles consultant that I would cancel this contract in the next few months as I no longer need it. The Telkom representative advised me that I could cancel the contract anytime and all I had to do was return the device and pay a cancelation fee of a R100.00. I just came back from the telkom store in Sandton where I tried to cancel the contract and what I agreed on the telephone recording regarding the upgrade of this contract and what the store told me today were 2 different things. The store advised me that I had to pay a R800 cancellation fee + R50 for every month for the divice as telkom would not take it back. I requested the telephone recording from telkom today and as usual I was on hold for a number of hours and no one was able to assist me. As far as I am concerned I have done everything as per my contract but Telkom wants to rip me off. It's such a shame that Telkom has a huge lack of customer care</p> <p> </p>