1 reviews | Active since Feb 2011
******* artists
<p>I took out a wi-fi contract with Telkom where I pay by fixed amount bank debit order. First couple of months no problems. Then bang debit order for a different amount. bank returned it and notified me. Contact Telkom and paid correct amount into their bank account. Bank contacted me and said Telkom sent stop order for another funny amount again. Try to sort out problem at Telkom Key West where they are very rude and unhelpfull and basicaly told me take it or leave it. From what I could make out, I have to pay extra R200 because i've paid cash (the correct amount) into their account.??? Then she tried another one said it was to do with the holidays. If they had the correct amount on the stop order it would have gone through. I'm sorry too much ***** and I wont pay it. Agreement was for a set amount and thats what will be paid out by my bank. Best part is you cant get accounts on the phone or internet. If people do their jobs right there will be no need for this. A simple straight forward account messed up.</p>
HI Gerry B
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI Gerry B
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Good day Gerry,
We have logged and sent your query to our Collections Team for further assistance, feedback will follow.
Your case number is ***8.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Gerry,
We have logged and sent your query to our Collections Team for further assistance, feedback will follow.
Your case number is ***8.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
