******* and ********

- 16/05:2019...Your query will be attended to.Your case number is ***3 - 5 Feb - Forced migration and therefore account duas to deal with it - Spoke to William on the 6th June - 10213 / 10210 option

My issue is still not resolved from mid May. The contract I am on is a 24 month contract which commenced from January 2019 which was on a 4 meg and in February It was a forced migration from 4meg Line to a 10meg line for cost of an additional amount of R 45 that brought my bill to R 649 pm. I signed a contract in January and was on 4 meg line at a cost of R 605 but in Feb they were doing away with the 4 meg and done a force migration. Over to a 10 meg line and the total bill was increased by around R 45 pm. Why now in May and June I am being billed over R 1000 rand for this ??? Please rectify this urgently or I will take this now to the media of being **********