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My phone was booked into for repairs by Telkom about a month ago. After numerous queries and follow ups and received an SMS by Bradian logistics requesting a payment for R3700 as the phone has been deemed out of warranty. I find it ridiculous that a two month old phone can be deemed out of warranty. I contacted the Telkom call Centre and the agent advised that it damage could actually be out of warranty. I contacted Samsung directly and they said it has a two year warranty. I then requested the agent to arrange for the phone to be returned and they asked me to contact Bradian logistics to make the arrangements. Why must I contact them it was Telkom that arranged to send the phone to them and I still have no feedback from Telkom on how a two month old phone could be deemed out of warranty?