RN
Richard N
1 reviews | Active since Nov 2013
07 May 2018, 19:15
*******
My contract has expired with this company yet they are still deducting funds on my account. I've tried on several occasions to call them so that I can close this account but no one answers. Every time I call I hold on forever, my money is deducted with no service. The least they could is to call back the customers.
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Replies (2)
Telkom's replyOfficial
21 May 2018, 13:00Hi Richard Ndengane
Thank you for contacting us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience caused to you and for late response.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply21 May 2018, 13:00
Official
Hi Richard Ndengane
Thank you for contacting us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience caused to you and for late response.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
RN
Richard N's updateReviewer Update
22 May 2018, 14:54So the deductions will continue so long meanwhile you LOOK at the matter? Please close this account I don't want anything to do with you.
RN
Richard N's update22 May 2018, 14:54
Reviewer Update
So the deductions will continue so long meanwhile you LOOK at the matter? Please close this account I don't want anything to do with you.