1 reviews | Active since Dec 2009
<p>So, on the 19th of February I took out the new special with Telkom for R149 as I did not want two accounts, I cancelled my old contract number ********** 510, however specifically requested that this number is retained on pre-paid. On the 1st March R119 was deducted from the account for this number.</p> <p>Imagine my surprise, when ********** 510 was cancelled outright, not put on pre-paid and all this on the 13th March, ensuring in the process that I lost 3 gigs for the month of March. We then tried to load 2 gigs onto the same number assuming it was on pre-paid and lost this as well.</p> <p>Telkom, I insist on having my 5gigs loaded onto my account. This is nonsence, why should I loose 5gigs, because you cannot follow instructions?</p> <p>We visited the Clearwater branch stood in the queue and all that they could do was log an incuident? Really.</p>
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