*******!

On the 26 August 2017 I took my Samsung Galaxy S6 in for repairs to Telkom mobile at Garden Route Mall in George because I have a 2 years contract with them on the phone. I took up a contract with them on 30 October 2015.

Yesterday I receive a sms from Telkom Repairs quoting me with R7190.15 to repair the phone. My problem is that my phone was not supposed to be sent to Telkom Repairs but to Samsung like it was state to me hence I have a 24 months free repair warranty with Samsung, I have proof to back that up. I went to the store yesterday and I was told that if I decline the quote I have to pay R188.00 for them to bring back my phone.

I refuse to pay any money regarding this issue.

What I want is my phone back and fixed since I am still paying for it. I am refusing to pay any more money. Already currently I am paying 2 phone with them that are not even in use. Now they trying to rip me off again.

I would love to get feedback regarding this review.