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<p>I had a data contact with Telkom which I have sent written cancellation for in Oct 2016.</p> <p>I was still debited off my bank account in Nov and Dec.</p> <p>I visited the Phoenix Plaza branch in Dec to query and was told it was not cancelled as yet. The consultant then sent an email requesting the cancellation.</p> <p>My debit order date is the 15 of every month and I see I was debited yet again. This is a ******* and I need telkom to refund me for these three months. </p> <p>The data was never used in these months and the appropriate thing is to refund me.</p> <p>I await your soonest response.</p>