1 reviews | Active since Jan 2015
*******!
I AM COMPLETELY DISAPPOINTED WITH TELKOM HOME BILLING SERVICES. DURING DECEMBER MY TELKOM BILL ARRIVED LATE VIA MANUAL POST INVOICE STATING 2 MONTHS AREAS OF WHICH I WAS NOT NOTIFIED PER MONTH OFF. <br> <br> I IMMEDIATELY RUSHED OFF AND MADE PAYMENT OF R 425 TO THE NEAREST EASYPAY STORE ON 12-01-2016.<br> <br> I CALLED TELKOM AND ENSURED MY ACCOUNT NEVER REACHES THIS SITUATION AGAIN AND OPTED FOR DEBIT ORDER PAYMENT AND EMAIL INVOICING. <br> <br> AS USUAL NONE WAS HEARD AND RECEIVED A BILL THIS MONTH OF R701!!! ALSO SEEING THAT I AM PAYING INTEREST FOR THE R425!!!! <br> <br> THE BILL WASN'T ELECTRONIC DEFEATING ALL MY EFFORTS - IT WAS SENT BY POST!!! ALSO NO DEBIT ORDER WAS DONE MEANING I MUST MANUALLY PAY AGAIN CAUSING ME A LOT OF INCONVENIENCE.,<br> <br> I AM PENSIONER AND TELKOM HASN'T EVEN REBATED MY PENSION OPTION TO ME<br> <br> I AM UTTERLY DISGUSTED AND FED UP!
Thank you for bringing this matter to our attention. Be assured that your query has been escalated to the relevant department and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Thank you for bringing this matter to our attention. Be assured that your query has been escalated to the relevant department and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
