Ridiculously slow speeds

Good day, I have a two meg line with telkom. At the moment I cannot even use my Internet as it is so slow. I tried calling the customer care only to be cut off after holding on for 20 mins. I was using my mobile as I only use the Internet with telkom. Thanks for wasting my air time telkom! Anyway, please sort out my slow speeds as I am not getting what I am paying for. I cannot even view Web pages or view my emails properly because of the speeds I am getting! I need my Internet for work and I'm struggling at the moment. Please telkom sort this out and fast!