NH
Naydine H

1 reviews | Active since Jun 2016

02 Jun 2016, 18:27

Ridiculously Slow LTE

<p>I have had this LTE router for over 3 months now, i was very impressed with telkoms fast internet and great service however for the last month my LTE was ridiculously slow with an upload speed of 0.6MB to 1.2MB. The problem never occur during the day only from six until about midnight. I called the tec department numerous times, had a case number, had someone check my line but still zero improvement. I would really love to cancel this contract I pay a lot of money every month only to have very slow to no internet at all during the times I actually use the internet. This is really frustrating. </p>

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Replies (1)
Telkom
Telkom's reply03 Jun 2016, 19:09
Official

Good day Naydine01

Thank you for making contact with us. Please e-mail us at *** to provide the affected line number as well as your contact details for our consultants to assist and advise.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,