DS
Dale S

1 reviews | Active since Jan 2014

16 Jun 2016, 08:01

Ridiculously slow LTE

<p>Telkom LTE speeds at 82 Mbps download and 10 Mbps upload during the day. Between 6pm and 11pm, it is barely 1 Mbps download and 8 Mbps upload. Telkoms response, on numourous occasions, has been that the network is under pressure at these times. However, every day it is exactly at 6 pm and improves at exactly 11pm. It is clear they are shaping me. Its pathetic that I have to pay for a service that is fully functional during the day when I am at work and impossible to use at night when I am at home when I actually want to use it. I have seen complaints of other people in my area concerning the same issue and Telkom is unable to rectify this problem. **** service and worst ISP ever.</p>

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Replies (1)
Telkom
Telkom's reply16 Jun 2016, 11:55
Official

Hi Daley959

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI **********

Regards
Luleka
Telkom Social Media Team