Ridiculously Poor Unprofessional Service

Ridiculously Poor Unprofessional Service, I've been struggling with this poor pathetic service for over a month now. i have 2 landlines at my home. One is a home line the other is a company ( business ) line.<br> <br> The home line is a 2Mb line but syncs under 1Mb, I've always sync around 1.7/1.8mb, and now its way less than that. the pathetic part is that ive logged a call regarding my line tha'ts dead all of a sudden and the next day ive received a message stating call has been resolved yet the line is still dead.<br> <br> The Business line is a 4Mb line where i also sync under 1Mb, this has been ongoing since the day its been installed also logged a call on the same complaint and still such a poor sync rate. there's been 3 Technician at my home now and still i sit with this pathetic excuse of a line connection on both my lines.<br> <br> What will it take for me to get this resolved as Telkom is just wasting my money!!! Do i need to get Legal steps?!?!?!? as this is a ongoing poor service and would like this call to be resolved!!!<br> <br> Home Line: ***<br> Business Line: ***<br> <br> Last Call Ref that's been logged : 1078CRK160216<br> <br> I would appreciate it if this problem can be resoved