LM
Lindt M
1 reviews | Active since Mar 2009
17 Nov 2017, 16:49
Ridiculous turnaround time for repair to Cables - call ref 956CRK041017
A call was logged on the 4 October 2017 for an ADSL line that was damaged during a storm. Each time I call Telkom there is an excuse as to why the fault hasn't been attended to. The matter was handed to a Technician on the 1st November and up to now is still not repaired.The Managers are never available to speak to you to escalate the matter. The inbound centre can only contact the Technicians via email - ridiculous - are we living in the StoneAge ? No telephones - this is Telkom for you !!!!!!
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Lindt M's updateReviewer Update
26 Nov 2017, 07:47Despite us waiting for more than the 2 days and receiving confirmation via sms that this line will be fixed. The line is still not fixed. Telkom continues to lie and be ********* and not honour their word. We called the call centre again and spoke to Nkanyisa. No action to date. Telkom sucks.
LM
Lindt M's update26 Nov 2017, 07:47
Reviewer Update
Despite us waiting for more than the 2 days and receiving confirmation via sms that this line will be fixed. The line is still not fixed. Telkom continues to lie and be ********* and not honour their word. We called the call centre again and spoke to Nkanyisa. No action to date. Telkom sucks.