Ridiculous telkom security questions

I went to an istore to upgrade my telkom mobile contract as the Telkom stores did not have ANY iPhones in stock. I went through the paperwork process which was fine. Then comes the part where I'm asked a few ridiculous security questions which were all answered correctly but according to telkom was not. So the kind lady at the istore runs it a second time and guess what...failed again! It seems Telkom does not want their loyal clients to stay with them. I have 2 contracts with Telkom which I will run down until they expire and sign up with a another service provider. Goodbye telkom!!!!