RIDICULOUS SERVICES!

After renewing my contract with 8ta, i took the unlimited summer deal which included 1gig og data, & 6months of unlimited data as well.<br> <br> To my surprise, once my contract kicked in, they only sent me one gig of data & not the unlimited. I thought id take a chance 7 try the call centre. Only to realise that the 8ta call centre agent KNOW NOTHING!<br> <br> After spending almost 30monutes trying to explain to her what the problem is, & fighting with the agent, i have been toild that i used up my unlimited data withing 2 days (UNLIMITED???) Which is not correctm the data usage that she read me ( which was incorrect if i might add) was tghe remainder data from the previous month & the one gig they sent me.<br> <br> After having to do breathing excersises to not lose my cool, i went in to the cresta branch, only to be advised that it cant be sorted out in the store, a call was loggred & i was told it would be sorted within 2 working days.<br> <br> it has now been 1 month & i still have not heard anything! <br> <br> I am absoloutely appaled by the service i am receiving, this is my 3rd year with them & i will most CERTAINLY NOT recommend this service provider ever again. Unless you enjoy frustration that is.<br> <br> Meliss