Ridiculous Service From Telkom

<p>On the sixth of March 2017 I went to the Kimberley Telkom mobile store to go and apply for a cellular phone contract and for a wireless router contract. I handed in all documents as requested to apply for these devices and for them to review my credit record whether I would qualify or not for these products.</p> <p> It has almost been ONE MONTH AND I STILL HAVE NOT GOTTEN ANY FEEDBAC****!! I have made calls to the store and to the call centre (customer service) after having not received any feedback. All they did is apologised and said that they will get the sales person who helped me to get back to me as high priority regarding this matter. Till today nothing!</p> <p> It is really sad that I have to go to this extreme as I am a very patient and understanding person but one Month is ridiculous. According to them it should not take longer than seventy two hours or three business working days.</p> <p>Other sad part is that I changed from another network to Telkom on that exact date as I wanted to give them I try because I was not happy with my previous cellular phone company. Lastly I had to wait for about thirty to forty five minutes in a line to be helped. </p> <p>IT IS A SHAME THAT ANYBODY HAS TO RECEIVE SUCH A RIDICULOUS SERVICE FROM A LEADING BRAND COMPANY AS TELKOM!</p>