Ridiculous service for two weeks.

Some time in the second last week of February 2016, we reported a faulty Telkom line which required a technician to investigate. We have called the fault line 6 times and 5 out of those 6 cases were reported as solved. Yet the line was not fixed. We have never seen the technician nor got any feedback. Upon calling the sixth time, I requested the technician's name and contact which I recieved. I contacted the technician who's name was Daniel Tledine, and he had my details for the job as well as promised a visit at 12:00 pm on 02/03/16. I stayed at home and after 13:00, he had not pitched. Trying to contact him over 50 times until he picked up, he said he had a late installation and will be at my home in 40 minutes. Sure enough, no contact and no pitch. It took me another 20+ attempts to get hold of him and he said that my name and number was removed from his job list, he made an excuse that there was another Daniel and finally he said he could not make it and will come the next day at 8:00. In the morning, I have attempted to make contact but his phone is off. We have report this to the complaints line at Telkom and reported the technician. Still no resolution.