Ridiculous Service delivery

First of all, I would like to say, i'm not angry. I'm way past rational thought and ****ing exploding with fury!

It all started with a contract that I was promised at the rate of R149/pm. This was a telephonic sale and I recieved the package as per promise. I was assured, the area I am in, falls under the locations that have Nightsurfer services enabled. The deal was R149/pm for 24 months and you will recieve 5gb data and 10gb nightsurfer data. The first month went by and something was off, my services were suspended after exactly 3.3gb has been used. I tracked my data usage over the next 2 months and the latter month (August 2017) I went in to a Telkom store to recieve a billing statement so tha I could see what's happening to my account. Here is what I saw:

R 149 - One rate Dmart deal R 500 - Additional data 3gb @ R500

Not only did I NOT recieve the 5gb that I was promised, I was never in a nightsurfer area, AND, I was being billed for something I never even signed up for. I have drawn monthly statements from June 2017 and also noticed, I am paying R17 a month for "Itemized billing paper" while I have never recieved a single bill from Telkom. Because I move around frequently, I specifically asked that my bills should be sent via email. This is however, only where the ****storm started.

I have been trying since the 1st of September 2017, to resolve this issue. They assured me that I will not be billed for contract cancellation due to the error in the contract I recieved. I was billed a ridiculous sum of money for contract cancellation, regardless of what they claimed. I have been phoning, I have sent emails to managers who have promised me they will do their part in resolving my issue, I have spoken to supervisors, I have been in and out of stores and all of that, to no ****ing avail. I'm tired. I'm sick. I'm ****ing furious! I currently have a bill of R 5084.11 that I somehow just have yo cough up because they can't do their ****ing jobs! I don't want to be put through to a supervisor, I don't want to be log another case (I HAVE LOGGED 3 CASES TO NO RESOLVE ALREADY FOR ****SAKES!) I just want someone, to resolve my 2 month outstanding issue so that I can actually afford to buy my poor that has ****all to do with your ****ty service delivery, a god damn christmas present!

Whomever is considering Telkom, please, reconsider on the grounds that they have little to no regard for what you as a consumer demands for your money's worth. Thise of you who already have contracts with Telkom, check your monthly statements! I find it very hard to believe that I am just so unfortunate to have several billing problems associated to my account. This is a violation of your consumer rights. Check your bills!