Ridiculous Service

<p>It's been more than a month now we've had no adsl due to a Telkom line fault, every time I call to follow up I'm told "a technician is busy with it and will contact you". But no calls or feedback, but the monthly line rental is debited without hesitation.</p> <p> </p> <p>This is ridiculous I'm paying for none service delivery ***! </p> <p> </p> <p>If you eventually decide to resolve this issue my fault ref number: 49BRK180616</p>