RIDICULOUS SERVICE

I WENT IN STORE ON MONDAY THE 23RD OF FEB I RECEIVED ABSOLUTELY RIDICULOUS SERVICE FROM A VERY RUDE WOMAN WHO REFUSED TO HELP ME WITH WHAT I NEEDED DUE TO THE ACCOUNT HOLDER NOT BEING PRESENT, WHERE AS I CALLED THE CALL CENTRE AND THEY ADVISED ME AS TO WHAT DOCUMENTATION WAS NEEDED TO DO MY PORT IN AND REPLACEMENT OF A LOST SIM. I WAS EVENTUALLY GIVEN A NEW SIM AND TOLD SHE WOULD CONTACT ME TO DO THE PORT IN AS SHE WAS HAVING DIFFICULTY GETTING IT RIGHT. IT IS NOW THURSDAY AND I HAVE NOT BEEN HELPED HENCE THIS CONTRACT SIM IS BEING PAID FOR AND DATA FALLS AWAY MONTH END. I AM DISGUSTED IN THE SERVICE TO MYSELF AND OTHER CUSTOMERS ON THAT DAY. THE STORES LINE JUST RINGS AND I AM FED UP AND WOULD LIKE TO BE HELPED ASAP!!!! MONEY DOES NOT GROW ON TREES AND PETROL TO BE UP AND DOWN MORE THAN ONCE IS UNFAIR TELKOM!!!!