ridiculous service

we placed an order online for our mobile phone---<br> <br> last week Thursday we were advised that the order was sent to the courier company to be sent to us,<br> <br> ON FOLLOW UP the courier company had no idea what we talking about-----the tracking number doesn't exist on their side.<br> <br> I have then for the past two days been trying to contact Telkom.<br> <br> disgusting service----ime now going to cancel this order and go back to by current cellular provider,<br> <br> APPALLING AND DISGUSTING.