KP
Kimeshree P
1 reviews | Active since Jun 2015
05 Jun 2015, 19:24
Ridiculous service!
Reported a fault with our landline on friday morning, the 29th of May 2015. We have been calling telkom ever since that day regarding the complaint. On saturday we received a call from telkom to say the problem will be sorted out. no assistance from them thereafter except for a sms to ask If the fault was sorted out. We rep**** no but realised today that telkom closed the complaint without sorting out the problem. Ridiculous service considering it isn't free.
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Telkom's replyOfficial
06 Jun 2015, 08:42Hello maryl28,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number is SM116062
Regards,
Wesley Arendse
Social Media
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number is SM116062
Regards,
Wesley Arendse
Social Media
Telkom's reply06 Jun 2015, 08:42
Official
Hello maryl28,
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number is SM116062
Regards,
Wesley Arendse
Social Media
We thank you for your concern raised and we assure you that an investigation into the incident is currently underway. Case number is SM116062
Regards,
Wesley Arendse
Social Media