Ridiculous rejection fee and extended suspension

telkom its the opposite of useful and doesn't care about their customers. because they created a system that is only advantageous to them and not to the customers. its easy for their system to suspend someone's account, but to unlock it is difficult, and you have to phone 100 times. my account was suspended even after i paid on time, and they couldn't pick it up as on their system as they claimed, and they still couldn't i unlock me even after i reported. by that time, i had an online delivery and had to make important calls. telkom doesn't respect and know the importance of having a phone. they do not understand that 1 phone call can save a life and can make you a millionaire. imagine someone dying and he /she tries to call you at the last minute, and your call is suspended, or they suspended his or her call since you will be paying that contract . on top of that, they make things difficult by adding a ridiculous rejection fee of R200 + how can you add a rejection fee of that amount with such an economy. imagine if you have an R100 sim card data contract only, then you get charged 200% of what you are paying . instead of them charging 10% or what you are paying, this means its a daylight ******* . a total rippe off. if you are thinking of getting a contract with them, you better think again.