Ridiculous Debits

<p>i have a router contract with telkom where i pay R199 each month.. Last month made a payment of R200 at Absa to the account. I called to confirm if it were reflecting on the account, they sais yes! now its the 25th of May 2017 I find that im debited way before my debit date, the debit came back unpaid.. then called the call centre got ridiculous service from a lady who didnt even know what she was saying.</p> <p> </p> <p>She said my account was under review because my debit order was reversed due to that i made a payment, asked for a supervisor and she put me on hold for 17minutes and i had to terminate the call, after being on mute the whole time. I have attached the statement and i need the financial unpaid paid back.. this is utter *******... I am begining to hate telkom..thinking of Porting back to the other service provider, they too are not great but the network and financials are in order...</p>