ridiculous customer service

<p>i have a contract phone with telkom mobile since June 2015.The sim card stopped working late november last year.I logged a call and they gave me a ref no but nothing happened. I went to Telkom at Fourways for assistance, 2 untrained consultants failed to help me. I logged another calls,i was given ref no but nothing happened still. I went back to Fourways , Brian also failed to help me and no feedback was given to me as a customer, I pay for this stupid no service phone. Poor service for 5months and no feedback from this stupid service provider.I even went to Telkom Southgate but they were less interested in assisting me,They refered me back to Fourways and im so frustrated because i've been using this no since I was a teenager.I can't change it now. Please help me out.</p>