Ridiculous Charge

I'm very unsatisfied with telkom and the way they have handled my account this month. My pay day is on the 25th of every month. I get payed on a weekend if it falls on a weekend. They initiated a debit on the 24th which is not the day I signed for. On the 25th I had funds available yet they only decide to debit on the 30. Why am I being billed a ridiculous R202 late fee. when I ask the call centre agent she tells me it's there payrule/system process. So I'm suffering for telkom inconsistent in the way they debit. My employer pays me on weekends as well. If this is not corrected I will be forced to reverse those funds as my bill is now way beyond what it should be. If this happens again I shall gladly return your products and proceed with a different service provide.

NB.Your system waited 4 days from the 25 to re debit ontop of the fact that they debited on the 24th a day before my pay. FIX THIS!