WH
Wade H
1 reviews | Active since Jun 2015
17 Jun 2015, 08:54
Ridiculous
I received my ph upgrade 2 weeks ago. Since then i have contacted celldirect approximately 25 times and not once have i managed to speak to a consultant to activate my ph. I have also contacted telkom customer care and they have \APPARENTLY"emailed my request to celldirect on 2 separate occasions. Two weeks later i have not received any contact from telkom or celldirect. Im left with an inactive ph for 2 weeks now. This is totally unacceptable. Instead of retrenching people"
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Telkom's replyOfficial
17 Jun 2015, 11:14Hello Wade29,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Sales Department and feedback will follow.
We apologize for all inconvenience caused.
Your social media reference number is SM118485.
Regards,
William Letwaba
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Sales Department and feedback will follow.
We apologize for all inconvenience caused.
Your social media reference number is SM118485.
Regards,
William Letwaba
Social Media Team
Telkom's reply17 Jun 2015, 11:14
Official
Hello Wade29,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Sales Department and feedback will follow.
We apologize for all inconvenience caused.
Your social media reference number is SM118485.
Regards,
William Letwaba
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Sales Department and feedback will follow.
We apologize for all inconvenience caused.
Your social media reference number is SM118485.
Regards,
William Letwaba
Social Media Team