AN
Ashen N
1 reviews | Active since May 2015
13 May 2015, 22:50
Ridiculous
Over a month ago I purchased a multi-sim from your Fourways branch. Dorah, the very rude consultant issued 2 multi-sims (even though I requested 1 and only received one!) without my knowledge. Though I'm currently being billed for 2, to make matters worse, despite what Dorah advised, the multi-sim never worked and was always \out of bundle". It was meant to be linked to my 10 gig contract. I then phoned the call centre who confirmed the multi-sim was not configured correctly and advised I go to a branch. Two weeks ago"
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Telkom's replyOfficial
14 May 2015, 08:09Hello Ashen.naidoo1,
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110579.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110579.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,
Telkom's reply14 May 2015, 08:09
Official
Hello Ashen.naidoo1,
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110579.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently investigating your issue and we will revert back to you with feedback.
Your Social Media reference number is SM110579.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,