revues to helpafter insisting they call mallsecure

I sinned up for Lte 20gb and tried 3 months to up to 100gb and 12th august I was assured it is fixed at R999per month but yesterday I received a bill for R6486.88 I went back to the branch toe find out what the problem is. I was told they can not help, I need to go to another branch so I went to the express branch at clear water hoe informed me that it is the original branch hoe need to fix it and that they are fully operational as a branch and that the staff forgot to waver the migration penalty and that I need to go back to the branch so that to staff how chaptered it to fix it, but no joy they insist I go to another branch and I insist they help me and talking to another customer with the same problem(he is the owner of I hate Telkom Facebook page ). a person how is busy applying heard use and did leave to go to another provider and the staff at Telkom called mall security to remove me. mall security asked what the problem was from staff and then me and he asked them nicely to help. but not security went with me to express how helped by sending a request security stayed with me I have since then sever hard palpitations what am I to do