1 reviews | Active since Apr 2017
REVOLTING SERVICE RECEIVED FROM TELKOM - THE BUSINESS SERVICE PROVIDER
<p>We are a business and we are loosing money daily as it is our month end and we have followed up with Telkom atleast 5times today speaking to different consultants who have been repeating the same story.</p> <p>We requested to speak to a Manager, which I believe the consultant gave to one of the other callcenter agents and they were rude, unempatheitc and did not assist at all.</p> <p>This is unacceptable that we must wait 48hours till they can allocate someone to have a look at the fault. Our business must be at a stand still. Who compensates the company whilst loosing out on 48hours of work. </p> <p> </p>
Thanks Bronwyn, will await your feedback in this matter. I strongly believe that your consultants should have explained this and the issues that are being experienced instead of rudly saying that we should wait for 48hours whilst we are an operating business.
Thanks Bronwyn, will await your feedback in this matter. I strongly believe that your consultants should have explained this and the issues that are being experienced instead of rudly saying that we should wait for 48hours whilst we are an operating business.
