Revolting Service
<p>i have never been so angry and Frustrared ,i logged a query with Telkom call Center on sunday the 2nd April 2017.i have a contract with the company and i have had it for 3 years .i was supposed to receive my data on the 1st which nomarly last for 20 days,i didnt receive it ,called the call centre the agent couldnt help me .i was told that it was all used up and i HIGHLY DISAGREE!!!</p> <p> </p> <p>i spoke to the Team leader by the name of Tony and she didnt even sound bothered .She told me that she couldnt help me and ill have to wait for my query to be sorted out in 72 hours .</p> <p> </p> <p>i told her that i refuse to wait that long ,she must get her Back office to call me by 8h00 on the 3rd April, she didnt .i had to buy data for R69 which will be added on my invoice by the way.</p> <p> </p> <p>i didnt receive any follow up call,i had to call them again after work and i got the same story..........and i was put on hold by an agent for 15 min .she couldnt help as well............i am so upset its not funny .</p> <p> </p> <p>i am in the process of canceling my contract ,this is really dissapointing for such a huge company. </p>