1 reviews | Active since Jan 2017
REVOLTING REVOLTING REVOLLLLLLTING CUSTOMER SERVICE.
where do I even begin
It started with a phone call, which lead to 3 different phone calls with 4 different answers from 4 different people. I then decided to fo into store, which to my surprise, yet another answer! I then log my (what seemed to be my downgrade as well as change of ownership) it took 3 WEEKS , after several phone calls and another visit to your Clearwater mall branch, in which I ended up in tears in your store as I had npt recieved concrete answers, the gentleman who assisted me seemed to be quite helpful, but ofcourse that fell to a 0 shortly after I left. I have then called ,without exagerration about 15times, where the one time I help for almost 20 minutes (so not only my time wasted but my airtime as well) , I then managed to get through twice and both times after speaking to someone for less than 1 minute my call was cut. I WANT and NEED answers NOW!!!!!! My patience is no more with you Telkom. I want to cancel my ADSL line, (which I sent an email before I was debited last month , and STILL have recieved no answer or response ). YOU best NOT take more money from me at the end of this month, because God help all your staff i come across. FOR GOODNESS SAKES RESPOND TO THIS ATLEAST!!!!!!!!
