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Gurshon D

1 reviews | Active since Dec 2014

09 May 2017, 06:46

Review written on the 07/03/17 - WiFi Cancellation

<p>Re:- Social media https://www.hellopeter/admin/review-management/ ********** | AI ********** </p> <p> </p> <p>On the 07th of March 2017 I have write about my pains with Telkom with regards to the cancellation of WiFi with them since 2016 and still ongoing.</p> <p> </p> <p>On the 10th of March 2017 I got a response via e-mail from a certain Akiel representing Telkom which he requested all my details and cancellation forms. I forward all the information onto him with follow-up e-mails but to date I didn't receive any feedback.</p> <p> </p> <p>Telkom is a disappointing bunch of individuals that has no sense of customer service and are only interested in lining their pockets. Will recommend that people don't go into business with them.</p>

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Replies (1)
Telkom
Telkom's reply09 May 2017, 11:00
Official

Good day Gurshon,

Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team