RF
Robyn F

1 reviews | Active since Nov 2017

27 Nov 2017, 22:44

Return of iPhone

Hi my dad purchased an iPhone 6 at Telekom mobile in cape gate he by accident took the 32 GB and not the 128 GB we then went to canal walk Telekom mobile branch to see if we could exchange it and the guy told us no we could not because there is already apps that I have uploaded for the phone and the phone was on about 4 hours with me since purchasing it on Sunday, the 26th November 2017. Please advise me on what I could do

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Replies (1)
Telkom
Telkom's reply04 Dec 2017, 09:34
Official

Good Day Robyn,

Thank you for taking our call. Unfortunately that is our out of box warrentee that comes in to play. We apologise for the inconvenience.

Reagrds

Telkom Social Media Team

Bronwyn

Best regards,