Return My Funds & Stop Taking The ****.

I was missold a 500 mb data contract as uncapped and a phone I specifically told a Mobile Talk agent I did not want. This has taken place months back and ever since have been battling to get my funds returned to me. I've returned both devices in time and without opening any of the packages, however I still had deductions take place on my account on a monthly basis (R299 excl other funds that should not have also been deducted).

I've contacted Mobile Talk telling them to cancel the contract, who said you Telkom are not closing the contract. Since then I've had 2 refund cases ***9 and ***2 registered, I was told I should be getting my funds soon however Telkom have now deducted R974.77 this month, where they should actually be refunding R2000+.

I want you to understand this is getting in the way of my life as my laptop screen is broken and I was going to use the funds to fix it as I need my laptop for varsity. I've recently moved into my own place so this is really an undesirable fact.

I just called Telkom Billing and was told this case is still under investigation, after being told I should be receiving my funds. Either someone is going to listen to this call I had with Mobile Talk or I will take this further and have the court subpoena pursued and direct all further cost toward both Mobile Talk and Telkom.

If my studies are negatively impacted as a result of Mobile Talk and Telkom's lack of ethics, process, structure, efficiency and effectiveness as I was injusticed by Mobile Talk as a recognized reseller of Telkom, best believe I'll be out for you guys and it will cost you way more.