Retrench all the dead wood!!

It is my second cry on hellopeter for service, as Telkom don't care to assist via email, facebook or twitter. Not even to name their useless 10210 (customer service call centre!!) more like customer nightmare centre!! When will this pathetic useless service stop?? Maybe when all the customers left, and Telkom end up like the south African post office!! Cant you read social media,hellopter and all other ways of complaints?? I need a simple final bill of my landline I had with Telkom ***) its been 2 months, and nothing has been done!! Call me immediately!!