Restoring faults when faults still exists

<p>So basicly im getting use to writing reviews here about Telkom, because clearly nothing gets done before they are reported.<br /><br />So basicly the following happened:</p> <p>My download speed has been so slow since beginning of February and my ping very high (1000+), but I left it because I thought it was due to all the rain since middle January.<br /><br />So on 19th February I eventually logged a fault via the telkom app becuase the 3 times I phoned it was impossible to log a fault due to Telkom systems being offline.</p> <p>The 22 February a technician started looking at my fault, and on 22 February also my fault was restored.</p> <p>On the sms I received I could repond by replying no to the sms if the problem still persisted, which I did.</p> <p>So my fault was opened again.</p> <p>Couple of days later my fault was restored again, BUT THE PROBLEM STILL PERSISTED.</p> <p>So I logged the fault again and again and again, everytime myt fault was restored without a technician showing up at my house to see if the problem is fixed.</p> <p>My telephone line has also been dead since 22 February, so please explain to me how to hell the problem was resolved, so I have to pay for the calls because I have to phone from my personal cellphone, and no one answers and my bill just keep getting higher and higher, and I never get refunded for that utter useless service.</p> <p> </p> <p>Telkom is utterly useless and unfortunately their is no alternative option so Telkom can do what the hell they want.</p> <p> </p> <p>Im seriously considering suing Telkom for downtime, incompetance and costing me money.</p> <p> </p> <p>Sort your **** out and fix my problem now.</p> <p>I will never recommend Telkom to anybody.</p>