LD
Lyn D

1 reviews | Active since May 2015

29 Mar 2016, 22:01

Restaurant in White River, no line since January

Our phone has been down since January, it is now almost April! We have reported it daily, we have e-mailed been into the Telkom office in Nelspruit, spoken to Telkom workers in the area and we still do not have a working phone! We have spent a fortunate holding onto Telkom to report our lines which we believe we should be compensated for and what about all the lost business? A restaurant relies on reservations, we need to place orders, we need a working phone to operate! <br> <br> The service we have received from Telkom is totally unacceptable....I think it is time to move away from Telkom! Running a business with a Telkom line is no longer an option in South Africa!

0
Replies (1)
Telkom
Telkom's reply29 Mar 2016, 22:09
Official
Hello Lyndavis,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM218003.

We apologise for any inconvenience caused.

Kind regards
Yazied
Telkom Social Media Team