<p>Besides the numerous line failures which at oresent at sorted, I have advised and shown every Technician the Wooden Masts to which the splitter boxes from Telkom are mounted are in a state of crashing.</p> <p>I have one Mast that is outside my gate that is by now at such an angle that if an other line fault ocures the Technician will not be able to climb it with his ladder. He and the Mast with him will crash. Beside damage to my Gates I am certain the Technician will be very badly hurt as well.</p> <p>The second mast is in my back yard. The bottom of the mast is so rotten that I had to support this Mast myself from my precast wall as well garage wall.</p> <p>This issue is now for many month as said, and since we have so many line faults it has been pointed out to every Technician the came. They took pictures and promised this will be look at in a serious manner.</p> <p>But perhaps when both Masts crash, and arount 30 + people have no more lines, propertyis severely damaged and I will have to sue Telkom for such, then, maybe just then Telkom will find money to repair instead of lining pockets of executives</p>
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is 7ARK010517
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is 7ARK010517
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
I received an SMS telling me my ADSL problem is sorted. The whole review above is about mast falling over outside my gate and inside my property with dangers of causing serious damage. I am absolutely disgusted with a response about an ADSL fault fixed, that did not fixing.................. please get you arcy together, read the report above and send the cable guys out to install a new mast and anker the the falling one.............
I received an SMS telling me my ADSL problem is sorted. The whole review above is about mast falling over outside my gate and inside my property with dangers of causing serious damage. I am absolutely disgusted with a response about an ADSL fault fixed, that did not fixing.................. please get you arcy together, read the report above and send the cable guys out to install a new mast and anker the the falling one.............
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