Response to letter of demand

Dear National Credit Manager,<br> <br> With reference to your unREFERENCED letter of demand dated 21/7/15, relating to my customer number ***, I am unable to respond directly as you have not provided: 1) email address, 2) postal address 3) fax number. This is highly unprofessional and I refer you to [URL Removed] so as to assist you with future letter writing. In effect you do not allow a written response to your letters of demand. I have no doubt that this is ******* and in contravention of the National Credit Act, No 34 of 2005. <br> <br> I further recomend proof reading your letters before sending as certain elements make no sense.<br> <br> I deny that I owe you the claimed amount and wish to respond as follows:<br> <br> <br> Dear Sir / Madam,<br> <br> LETTER OF DEMAND<br> <br> According to documentation at my disposal you owe Window Line cc the amount of R1864 due to overcharges caused by your inability to process the cancellation of my phone lines for over a year.<br> <br> You have 14 days to pay after which you will be blacklisted. Payment must be made to Standard bank, Sea Point ***.<br> <br> Sincerely,<br> <br> Jan Sach