Response from Automated email

Item: Telkom
Rating: 1
Author: Patric H

<p> ********** 3 - my issue has been persistent from the 3rd of March is there someone whose ever going to call me ans sort this mess or everytime I log in will receive the same response, Hello peter doesnt matter to Telkom no more where can I take this further.</p>

Helpful (0)

Replies (3)

Telkom's replyOfficial

19 Apr 2017, 07:08

Good morning.

Sorry for the inconvenience caused. This matter will be escalated for urgent attention and feedback will be provided.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom's reply19 Apr 2017, 07:08

Official

Good morning.

Sorry for the inconvenience caused. This matter will be escalated for urgent attention and feedback will be provided.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom's replyOfficial

20 Apr 2017, 15:10

Good day Please brief us about your query for us to assist accordingly. You can e-mail us at ***. Please use this *** as the subject. Kind Regards Sikelelwa Telkom Social Media Team

Best regards,

Telkom's reply20 Apr 2017, 15:10

Official

Good day Please brief us about your query for us to assist accordingly. You can e-mail us at ***. Please use this *** as the subject. Kind Regards Sikelelwa Telkom Social Media Team

Best regards,

Telkom's replyOfficial

21 Apr 2017, 11:43

Good day Patric,

We have logged a refund request case with Billing Team, feedback will follow.

Your reference number is ***3.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

Telkom's reply21 Apr 2017, 11:43

Official

Good day Patric,

We have logged a refund request case with Billing Team, feedback will follow.

Your reference number is ***3.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,