Responding to Telkom

fortunately I cannot compliment Telkom for sorting out my problem because they took almost four weeks to sort out my problem and it only got sorted out because I complained on Hello [URL Removed] I am still not happy that it took them so long to sot out my problem and to get back to me but they have fixed my line and it is sorted now. I am also very curious to see if they going to bill me this month as I did log a complaint with accounts (it takes 4 weeks for them to check your complaint before they can decide if they going to bill you or not) and I would be appalled if they do. I would have liked them to sort out my problem without having me log a complaint here then I would have given them a compliment instead but however it did not work out that way. I am shocked with the manner they handled my problem perhaps in the future they would be efficient and helpful. <br> Thank you for fixing my problem and I hope I do not have a problem with my line in the future because it was a headache dealing with your service call centre. Please do not call me asking me to change my complaint to a compliment as I cannot do that.