LT
Leigh T

1 reviews | Active since Jun 2017

19 Sept 2018, 10:45

RESPOND TO MY COMPLAINTS!!!

I received an SMS saying my case is now resolved yet it is not resolved and as of yet nobody has bothered to respond to me,

I received another invoice today without the failed debit order attempts having been removed.

Please address my queries and have someone contact me via e-mail!!!

AI ********** , AI ********** and many many more This affects mobile AND fixed line!!!

Your social media team doesn't respond and has blocked me. Calling in is pointless because they must "log a case" and you never hear back. Emailing is pointless because nobody responds. Live chat is pointless because you have *********** trash like Shondre Gonoby who refuses to read the chat or address the query then has the audacity to call me a **** - as did her supervisor. But I bet there's no record of that conversation either?

If the company I work for did this to Telkom there'd be a massive problem. so what right do you think you have to ignore me and continue *****ing my money!!!

0
Replies (3)
LT
Leigh T's update01 Oct 2018, 02:04
Reviewer Update
When can I expect a response
LT
Leigh T's update02 Oct 2018, 18:13
Reviewer Update
When can I expect a response?
LT
Leigh T's update10 Oct 2018, 14:28
Reviewer Update
I am still waiting for a response!!!!