1 reviews | Active since Jun 2017
RESPOND TO MY COMPLAINTS!!!
I received an SMS saying my case is now resolved yet it is not resolved and as of yet nobody has bothered to respond to me,
I received another invoice today without the failed debit order attempts having been removed.
Please address my queries and have someone contact me via e-mail!!!
AI ********** , AI ********** and many many more This affects mobile AND fixed line!!!
Your social media team doesn't respond and has blocked me. Calling in is pointless because they must "log a case" and you never hear back. Emailing is pointless because nobody responds. Live chat is pointless because you have *********** trash like Shondre Gonoby who refuses to read the chat or address the query then has the audacity to call me a **** - as did her supervisor. But I bet there's no record of that conversation either?
If the company I work for did this to Telkom there'd be a massive problem. so what right do you think you have to ignore me and continue *****ing my money!!!
