CS
Candice S
1 reviews | Active since Mar 2011
08 Oct 2015, 10:29
RESOLVE MY QUERY!
I posted a complaint almost a month ago, it still hasn't been resolved. I sent Didi and email, received a read report with no response. I would appreciate if you could treat customers in the same manner as when you're so eager to make a sale! My original complaint is below, reference number is SM144056.<br> <br> \I have been trying to resolve my Telkom line since July. I called the call centre and they advised that i should send an email
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
08 Oct 2015, 11:32Hello Candidads,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM144056
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM144056
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply08 Oct 2015, 11:32
Official
Hello Candidads,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM144056
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM144056
Regards
Luleka
Telkom Social Media Team
Best regards,