Resolution of Service problem

I recently installed optical fibre from Telkom for my internet and land line. Once working, Telkom's message answering service no longer worked - the system took messages but I could not retrieve them. I queried with Telkom and was told that the service was not available with fibre connections.<br> Last week Telkom sales staff were canvassing in our suburb and I again raised the issue with them. She said someone would get back to me and this morning Telkom called. I explained the problem, the technician said he would call me back. Five minutes later he called to say the problem was fixed. I checked and it's now working.<br> This was really good service from Telkom and I'm now very happy to have their fibre and their fast internet service